It was a turbulent year for carriers in 2022. But Southwest’s holiday crisis stands out. So how much did cancellations, lost bags and complaints affect the company’s place in the WSJ’s annual airline rankings? Illustration: Jon Krause
It was a turbulent year for carriers in 2022. But Southwest’s holiday crisis stands out. So how much did cancellations, lost bags and complaints affect the company’s place in the WSJ’s annual airline rankings? Illustration: Jon Krause