Twitter outages affected thousands of users worldwide

Twitter users around the world reported errors accessing it for several hours, web monitors said Wednesday, in one of the biggest outages since Elon Musk bought the platform.

Twitter has been wracked by chaos since the controversial billionaire completed its $44 billion acquisition in October and moved quickly to cut costs.

Since then, thousands of employees, including engineers, have been fired or quit, raising concerns about Twitter’s ability to quickly fix outages and technical problems.

DownDetector reported an increase in issues with Twitter starting at 7:00 PM ET (midnight GMT), with users unable to view their main feed, check notifications, or use other features such as lists.

“Can someone see this or Twitter is broken,” one user tweeted.

“Works for me,” Musk replied.

At the peak of the outage, which appeared to be resolving at 04:00 GMT, DownDetector logged more than 10,000 complaints in the US, as hashtag #TwitterDown platform trend.

The number of reports recorded by the monitor from other countries ranged from a few hundred to several thousand.

According to DownDetector’s breakdown, the outage appeared to mainly affect people using Twitter on the web interface. About 10% of the complaints recorded by the monitor were from mobile app users.

The cause of the outage was not immediately clear.

Web monitor NetBlocks said the outages were international and “not related to country-level Internet outages or filters.”

Twitter is one of the most influential social media platforms in the world, used by world leaders, media, businesses and celebrities.

In addition to concerns about its technical operations, fears have also grown about the safety of users on the platform after mass layoffs hit content moderation and disinformation teams.

There was further controversy when Twitter allowed banned users back on the platform, including former US President Donald Trump, who was kicked out after the assault on the Capitol on January 6, 2021.

Twitter also suspended – and later restored – the accounts of journalists critical of Musk.

The South African billionaire has said his severe cost-cutting at Twitter has saved the company and announced last week that he would step down as chief executive once he finds “someone stupid enough to take the job”.

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